// Parts Manager

Job Description

Pay: $62,000.00 - $72,000.00 per year

Salem Farm Supply, Inc. is a family-owned, five-location dealership serving Eastern NY and Western New England since 1953.

We strive to provide industry-leading products, matching the best service and parts support available. Salem Farm Supply is partnered with strong brands such as Case IH, Kubota, Krone, Kuhn, Landpride, Ferris, Cub Cadet, ECHO, and many other short-line manufacturers. Our knowledgeable and experienced employees share strong connections with these brands and are passionate about the products we bring to the market.

While the business has grown and evolved with the industry, our commitment to providing the best customer support has remained core to our identity. We understand that our success will be determined by your success and that is why we've been saying "Our Service Sells Since 1953."

Job Summary

The Parts Manager will play a crucial role in overseeing the procurement, inventory control, and distribution of parts for two Salem Farm Supply locations. You will be responsible for managing the parts department efficiently to support our operations and ensure exceptional customer satisfaction. As the Parts Manager you will Monitor employee’s daily activity and delegate or assign work as appropriate. The Parts Manager will be responsible for Charlton NY and the South Glens Falls NY location. Travel between the two locations is required.

Other duties include:

• Cultivate a positive work environment to exceed 100% customer satisfaction.
• Work with our represented brands to strategically order parts and supplies, ensure that customers' seasonal parts’ needs are met.
• Manage warehouse operations including organizing, stocking, and distributing parts.
• Challenge and develop employees’ performance, provide feedback, and hold direct reports accountable for their goals and job responsibilities.
• Collaborate with the Service and Sales Department to provide full-service support for our customers.
• Assist with candidate selection and interview process for new hires.
• Make recommendations to Corporate Parts Manager regarding efforts to control inventory levels, reduce employee turnover and improve overall efficiency.
• Utilize forklifts and other equipment for efficient warehouse management.

Experience

• Strong customer service skills to address inquiries and resolve issues promptly.
• Experience in parts management or a related field preferred.
• Proficiency in inventory control, data entry and strong computer skills.
• Familiarity with agricultural, turf, and/or industrial equipment systems or related components is a plus.

Benefits

• 401(k) matching
• Health insurance
• Health savings account
• Vision Insurance
• Dental insurance
• Life insurance
• Employee discount
• Paid time off
• Profit sharing

Schedule

• Monday to Friday
• Rotating weekends

Experience

• Management: 1 year (Preferred)

License/Certification

• Driver's License (Required)

Ability to Commute

• Charlton NY and South Glens Falls NY